Why IMPRINT AI Is Trusted Worldwide for its Extensive Workforce Automation Features?

In today’s modern and fast-growing world, people are constantly trying to be in synchronization with the rest of the world. No one wants to lag in adopting the latest trends as well as technologies, be it individuals or corporates across sectors. Whether it is information technology, the education sector, transportation, or sales and marketing, every sector wants convenience, speed, and accuracy. Each organization wants its workforce to be efficient, more productive, and less resource-consuming. So to meet all these requirements we need an effective workforce management solution. Not all solutions available out there are well-suited for an organization. We need to analyze the requirements and curate one that meets those specific field force monitoring needs.

Why Do We Need Field Service Management Solution?

To manage a large workforce, especially the sales force which moves out in the field for daily tasks, a lot of management and monitoring is needed daily. Their work pattern and throughput must be kept under observation. Attendance and reimbursements are other tedious tasks altogether. With a rising need for mobility with the Internet of Things, the need for predictive analytics, and the increasing adoption of cloud-based applications we need strong and effective workforce automation and management solution.

One such promising sales force automation and monitoring solution that is being lauded for its smart features is Asti Infotech’s IMPRINT AI.

The features that have attracted the imprint’s clients the most are:

Mobile application-based live location tracking

l. From the start of the working day to its end, the field agent‘s live location can be tracked at any moment of the day.

2. The sales agent cannot log in to the application without enabling its location on the phone.

3. The history of routes traveled by each sales agent is recorded, based on which reimbursement can be claimed and approved with ease.

Monitoring of Field Agents’ Activities at the Client Site

l. With Imprint, there is a mandatory client check-in/check-out process to be done by field agents.

2. The agent’s checked-in location and time stamp can be easily viewed by the manager or administration staff.

3. Sales agents can share the minutes of the meeting in real timewith their managers directly in the application. Ensures quick decision-making and faster resolution of client issues/tasks.

Automated Attendance Management

l. Field agents can mark their attendance irrespective of the location they are at whether in the office or at a field.

2. Leave applications can be easily submitted in the app and sales agents can get instant approvals from the managers.

3. Upcoming leaves, total attendance, and leaves taken to date can be viewed in the app.

4. HR executives can also get the detailed attendance report on the portal and hence salary processing becomes easy.

5. Since it maintains the attendance records of all the field agents, most regular ones can be appreciated or awarded.

Quick & Easy Reimbursements

1. Based on the distance traveled throughout the day, field agents can apply for vehicle fare reimbursement.

2. The sales agent’s record contains the path traveled with marked client visits on the map in the application.

3. If the field agent claims bills outside working hours, the manager can easily verify them with the daily record and uploaded bills.

4. Managers and admins can pass approvals of bills claimed as soon as it appears on their dashboard.

Efficient task planning based on the location

l. Imprint helps in assigning daily tasks to its field agents and also keeps a record of the total work done by each one of them on day to day basis.

2. This field force automation solution keeps a priority order on the tasks, which tasks are to be completed before others.

3. The comment section provides a bridge of communication between the task owner and the performer.

4. Turnaround time of the task can also be calculated with the difference in check-in and check-out time at the client’s location. This also helps in deriving the efficiency of the employee.

5. The number of tasks performed each day and the working hours enable us to calculate the throughput of each field agent. Thus most efficient field agents can be assigned more tasks.

Schedule daily route plan of sales agents

l. This workforce automation solution has features that enable planning client visit timings. And the designated route can be viewed on the map.

2. Monitoring of the designated visit sequence and the actual visit sequence is performed with IMPRINT.

3. After one visit, a notification of the next visit is generated along with the time and location for the user.

4. The route plan is optimized to reduce unnecessary travel costs and maximize efficiency.

Activities’ overview through the dashboard

l. Managers can get a bird’s eye view of the team’s activity in real-time

2. Login activity, client visits, and tasks accomplished can be viewed for each agent

3. Work progress can be tracked and reports can be generated accordingly.

Hassle-free virtual collaboration

1. 24x7 interaction with clients/agents via Video Conferencing

2. Bulletin board to publish notices for field agents

3. Option to set up email within IMPRINT

4. Game-changing cross-platform communication

Configurability and Scalability

l. Customizable settings for each module make this workforce management solution highly configurable.

2. Suitable modules & features can be adopted based on business needs

Reports generation

l. Weekly, monthly or custom-dated reports can be scheduled with IMPRINT. This not only helps in performance analysis but also increments and perks can be given to deserving candidates.

2. Predictive analysis reports give a better insight into sales in coming years and can help with better planning, while also ensuring higher customer satisfaction.

All these undeniable features of IMPRINT make it an outstanding workforce automation solution, which not only increases the workforce’s productivity and efficiency but also hikes the company’s overall performance and revenue generation. Click here to schedule an appointment or a free customized demo.