ChatGPT is the latest internet sensation and is the most buzzed-around word of the year-end 2022. ChatGPT stands for chat Generative Pre-trained Transformer; it is an Artificial Intelligence-based chatbot developed by OpenAI. It is a human interactive robot kind of model which has amazed people with its detailed responses and articulate answers across many domains of knowledge. It has created a huge stir in the tech world and gained instant popularity among people of all ages especially students who are in schools and colleges. It can write jokes, create text-based games, and do school assignments. It can also guess medical diagnoses and explain scientific concepts at multiple levels of difficulty. Software developers see ChatGPT as a big threat to their careers as it can not only fix bugs but also write the required code within a matter of seconds. Although countless other chatbots have been introduced earlier, chatGPT has raised the bar to another level and is being hailed as the smartest and most flexible chatbot ever. Let us explore the world of this new kid on the block and understand how it could impact our lives.
Technical Conception
ChatGPT was developed in San Francisco by OpenAI and is the upgraded version of GPT-3. GPT-3 was introduced in 2020 and was popular for its natural language system, as it could write, argue and code. It has been released online for free public testing. ChatGPT used the approach of supervised learning as well as reinforcement learning. It works on neural networks and the bot learns skills by analyzing data.
Drawbacks
Its uneven factual accuracy was identified as a significant drawback. ChatGPT has been programmed to help people get solutions to their queries, not to serve inappropriate requests or requests which need details to accomplish illegal activities. But users have found ways around many of these guardrails, including rephrasing a request for illicit instructions as a hypothetical thought experiment, like asking the chatbot to disable its safety features.
Another angle observed is that ChatGPT is a big threat to creativity and originality. Budding poets and software developers who work hard to create original content won’t get enough recognition as chatbots will be able to accomplish those tasks in a matter of minutes.
The next threat will be to students; although chatbot can help students like a guide or mentor, if students misuse it and get their assignments done with ChatGPT, it can ruin their future too.
How AI, used in ChatGPT, has impacted our Lives
ChatGPT has been introduced recently and is completely AI-based. In the last couple of years, our lives too have been directly or indirectly impacted by artificial intelligence in many dimensions. Right from fingerprint detection and face recognition to voice commands all of these play such a significant role in our day-to-day lives. Artificial intelligence has broadened the horizon and made things simpler, easier, more reliable and approachable.
AI: The Magic Wand for Business Operations?
Since no domain has been left untouched by AI, so why should business enterprises stay away from the benefits it offers? Nowadays businesses are getting highly automated and efficient with the introduction of AI. All big companies have introduced their chatbots (though not so efficient) either on websites or on Whatsapp. AI helps in providing swift responses and more insights into customer behavior, resulting in elevated customer satisfaction which in turn scales up businesses.
When it comes to optimization of business processes, efficiency enhancement and improved sales performance, we need some effective new-agessolutions which can enhance productivity to multi-folds.
A case in point is Asti Infotech’s IMPRINT, which is an artificial intelligence-based workforce automation tool for performance improvement. Just like artificial intelligence is completely based on data, AI-based IMPRINT is data-driven too. This not only automates the field service operations but also serves interlinked purposes like making all of the company’s procedures digital and paperless.
Powerful live tracking and monitoring system help managers keep an eye on the field agents’ movement. Automated attendance management relieves managers from manual marking and tedious paperwork. Increased employee productivity ensures better revenue generation and happier customers. Client service management, lead management, and route optimization are some of the unmatched features of IMPRINT. Check this video to understand the unmatched capabilities of Imprint Field Force management solution. To see how a reputed Fintech company streamlined customer service and enhanced productivity using Imprint, click here .
It is evident that AI has now made a place in almost all spheres of our lives and is here to stay. Whether for personal use or for businesses, what matters is how we use this ‘machine intelligence’ to empower and benefit us rather than stand as a competitor to human intelligence. Our future will surely depend on the choices we make today.
